How to Operate a Business Operating in a Virtual Space

Virtual operations are becoming increasingly popular as businesses recognize the advantages of less overhead costs, better collaboration and communication tools, and a decrease in operating costs. While e-commerce and remote working may be the most common applications for virtual space, it’s extending into new areas of product development and service delivery that benefit both the consumer and businesses.

In contrast to traditional offices, which require space for meetings and collaboration virtual offices offer online platforms that mimic live interactions with live video conferencing, as well as collaborative document sharing. This is particularly beneficial for teams that work remotely, as a digital workspace eliminates the need to have face-to-face interactions and also reduces travel costs.

Other types of virtual spaces are social spaces where people socialize and interact, educational spaces like online classrooms or e-learning platforms and gaming spaces such massive multiplayer online games (MMOs) or mobile apps. These spaces are usually enhanced with virtual reality and Augmented Reality to create immersive experiences.

Platform action is the logic that runs in the background that allows functionality. For example in an e-commerce application like eBay platform action controls how customers bid and pay for items; in tools for managing projects like Trello or Microsoft Teams, it regulates how tasks are assigned to and controlled. It’s important to build robust platform action in virtual space, because it creates users to experience a seamless experience for users and business users.

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